BT delivers superior customer experience and improves operational efficiency - Challenges

The home Wi-Fi environment is the primary source of reported issues. According to BT, 60% of reported issues stem from the home Wi-Fi environment, as opposed to the access network. To learn more about how BT addressed this challenge visit our webpage: https://www.nokia.com/networks/case-studies/bt-partners-with-nokia-to-deliver-superior-customer-experience-and-improve-operational-efficiency/

Source: Nokia YouTube