Announcing Microsoft Copilot, your everyday AI companion

Announcing Microsoft Copilot, your everyday AI companion

We are entering a new era of AI, one that is fundamentally changing how we relate to and benefit from technology. With the convergence of chat interfaces and large language models you can now ask for what you want in natural language and the technology is smart enough to answer, create it or take action. At Microsoft, we think about this as having a copilot to help navigate any task. We have been building AI-powered copilots into our most used and loved products – making coding more efficient with GitHub, transforming productivity at work with Microsoft 365, redefining search with Bing and Edge and delivering contextual value that works across your apps and PC with Windows.

Today we take the next step to unify these capabilities into a single experience we call Microsoft Copilot, your everyday AI companion. Copilot will uniquely incorporate the context and intelligence of the web, your work data and what you are doing in the moment on your PC to provide better assistance – with your privacy and security at the forefront. It will be a simple and seamless experience, available in Windows 11, Microsoft 365, and in our web browser with Edge and Bing. It will work as an app or reveal itself when you need it with a right click. We will continue to add capabilities and connections to Copilot across to our most-used applications over time in service of our vision to have one experience that works across your whole life.

Copilot will begin to roll out in its early form as part of our free update to Windows 11, starting Sept. 26 — and across Bing, Edge, and Microsoft 365 Copilot this fall. We’re also announcing some exciting new experiences and devices to help you be more productive, spark your creativity, and to meet the everyday needs of people and businesses.

  • With over 150 new features, the next Windows 11 update is one of our most ambitious yet, bringing the power of Copilot and new AI powered experiences to apps like Paint, Photos, Clipchamp and more right to your Windows PC.
  • Bing will add support for the latest DALL.E 3 model from OpenAI and deliver more personalized answers based on your search history, a new AI-powered shopping experience, and updates to Bing Chat Enterprise, making it more mobile and visual.
  • Microsoft 365 Copilot will be generally available for enterprise customers on Nov. 1, 2023, along with Microsoft 365 Chat, a new AI assistant that will completely transform the way you work.
  • Additionally, we introduced powerful new Surface devices that bring all these AI experiences to life for you, and they are available for pre-order beginning today.

New Windows 11 Update delivers over 150 new features, including bringing the power of Copilot to the PC

Today, we’re thrilled to share our next step toward making Windows the destination for the best AI experiences – with a new update that delivers our most personal experience yet coming on Sept. 26.

Here’s a look at some of what’s new in the latest update for Windows 11:

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  • Copilot in Windows (in preview) empowers you to create faster, complete tasks with ease and lessens your cognitive load – making once complicated tasks, simple. We’ve made accessing the power of Copilot seamless as it’s always right there for you on the taskbar or with the Win+C keyboard shortcut providing assistance alongside all your apps, on all screen sizes at work, school or at home.
  • Paint has been enhanced with AI for drawing and digital creation with the addition of background removal and layers as well as a preview of Cocreator that brings the power of generative AI to the Paint app.
  • Photos has also been enhanced with AI including new features to make editing your photos a breeze. With Background Blur you can make the subject of your photo stand out quickly and easily. The Photos app automatically finds the background in the photo, and with a single click, instantly highlights your subject and blurs out the background. We’ve improved search, with photos stored in OneDrive (home or personal) accounts, you can now quickly find the photo you’re looking for based on the content of the photo. You can also now find photos based on the location where they were taken.
  • Snipping Tool now offers more ways to capture content on your screen – with this update you can now extract specific text content from an image to paste in another application or, you can easily protect your sensitive information with text redaction by using text actions on the post capture screen. And, with the addition of sound capturing using audio and mic support, it’s easier to create compelling videos and content from your screen.
  • Clipchamp, now with auto compose, helps you with scenes suggestions, edits and narratives based on your images and footage automatically so you can create and edit videos to share with family, friends, and social media like a pro.
  • Notepad will start automatically saving your session state allowing you to close Notepad without any interrupting dialogs and then pick up where you left off when you return. Notepad will automatically restore previously open tabs as well as unsaved content and edits across those open tabs.
  • With the new Outlook for Windows, you can connect and coordinate your various accounts (including Gmail, Yahoo, iCloud, and more) in one app. Intelligent tools help you write clear, concise emails and seamlessly attach important documents and photos from OneDrive. To learn more, visit this link.
  • Modernized File Explorer, we are introducing a modernized File Explorer home, address bar and search box all designed to help you more easily access important and relevant content, stay up to date with file activity and collaborate without even opening a file. Also coming to File Explorer is a new Gallery feature designed to make it easy to access your photo collection.
  • New text authoring experiences to voice access and new natural voices in Narrator, continuing our ongoing commitment to making Windows 11 the most accessible version of Windows yet.
  • Windows Backup makes moving to a new Windows 11 PC easier than ever. With Windows Backup, transitioning most files, apps and settings from one PC to another, is seamless so everything is right where you left it, exactly how you like it.

These experiences, including Copilot in Windows and more will start to become available on Sept. 26 as part of our latest update to Windows 11, version 22H2.

Bing and Edge are redefining how we interact with the web

Today, we’re announcing new features in Bing and Edge to supercharge your day powered by the latest models delivering the most advanced capabilities for AI available. You can use Bing Chat today with Microsoft Edge or at bing.com/chat. Features will begin to roll out soon.

  • Personalized answers. Now, your chat history can inform your results. For example, if you’ve used Bing to track your favorite soccer team, next time you’re planning a trip it can proactively tell you if the team is playing in your destination city. If you prefer responses that don’t use your chat history, you can turn this feature off in Bing settings.
  • Copilot in Microsoft Shopping. From Bing or Edge, you can now more quickly find what you’re shopping for online. When you ask for information on an item, Bing will ask additional questions to learn more, then use that information to provide more tailored recommendations. And you can trust you’re getting the best price – in fact, in the last 12 months, shoppers have been offered more than $4 billion in savings on Microsoft Edge. Soon, you’ll also be able to use a photo or saved image as the starting point for shopping.

Colorful AI created image of astronaut.

 

  • DALL.E 3 model from OpenAI in Bing Image Creator. DALL.E 3 delivers a huge leap forward with more beautiful creations and better renderings for details like fingers and eyes. It also has a better understanding of what you’re asking for, which results in delivering more accurate images. We’re also integrating Microsoft Designer directly into Bing to make editing your creations even easier.
  • Content Credentials. As we continue to take a responsible approach to generative AI, we’re adding new Content Credentials which uses cryptographic methods to add an invisible digital watermark to all AI-generated images in Bing – including time and date it was originally created. We will also bring support for Content Credentials to Paint and Microsoft Designer.
  • Bing Chat Enterprise Updates. Since its introduction just two months ago, more than 160 million Microsoft 365 users now have access to Bing Chat Enterprise at no additional cost and the response has been incredible. Today we’re announcing that Bing Chat Enterprise is now available in the Microsoft Edge mobile app. We’re also bringing support for multimodal visual search and Image Creator to Bing Chat Enterprise. Boost your creativity at work with the ability to find information using images and creating them.

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Transforming work with Microsoft 365 Copilot, Bing Chat Enterprise and Windows

In March, we showed you what Microsoft 365 Copilot can do in the apps millions of people use every day across work and life – Word, Excel, PowerPoint, Outlook and Teams – using just your own words. After months of learning alongside customers like Visa, General Motors, KPMG and Lumen Technologies, we’re excited to share that Microsoft 365 Copilot will be generally available for enterprise customers on Nov. 1.

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Today, we’re also introducing a new, hero experience in Microsoft 365 Copilot: Microsoft 365 Chat. You saw a glimpse of Microsoft 365 Chat in March, then called Business Chat — but rapid advancements over the last few months have taken it to a whole new level. Microsoft 365 Chat combs across your entire universe of data at work, including emails, meetings, chats, documents and more, plus the web. Like an assistant, it has a deep understanding of you, your job, your priorities and your organization. It goes far beyond simple questions and answers to give you a head start on some of your most complex or tedious tasks — whether that’s writing a strategy document, booking a business trip, or catching up on emails.

Over the past few years, the pace and volume of work have only increased. On a given workday, our heaviest users search for what they need 18 times, receive over 250 Outlook emails and send or read nearly 150 Teams chats.[1] Teams users globally are in three times more meetings each week than they were in 2020.[2] And on Windows, some people use 11 apps in a single day to get work done. [3] Microsoft 365 Chat tames the complexity, eliminates the drudgery and helps you reclaim time at work. Preview customers can access it today on Microsoft365.com, Teams, or in Bing when signed in with their work account. In the future you’ll be able to access it wherever you see the Copilot icon when signed in with your work account.

To empower you at work, we’re also introducing new capabilities for Copilot in Outlook, Word, Excel, Loop, OneNote and OneDrive. Bing Chat Enterprise —the first entry point into generative AI for many companies — is getting a few upgrades. And as part of our big Windows 11 update, Windows 365 Switch and Windows 365 Boot will be generally available making it even easier to access your Windows Cloud PC. This will help employees achieve more, while making it easier for IT to deploy, manage and secure. Check out the Microsoft 365 blog to learn more about how Microsoft 365, Bing Chat Enterprise and Windows are transforming the way we work.

Unleashing personal productivity and creativity with Designer and Copilot in Microsoft 365

Designer, the newest addition to our family of Microsoft 365 consumer apps, helps you quickly create stunning visuals, social media posts, invitations, and more using cutting-edge AI. Today, we’re showing some powerful new features, many of which will be powered by OpenAI’s Dall.E 3. Generative expand uses AI to extend your image beyond its borders, generative fill adds a new object or background, and generative erase can remove unwanted objects.[4] Dall.E 3 will also soon power the image generation experience in Designer, making it easy to add original, higher quality images to your design in seconds.

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We’re also integrating Designer into Microsoft 365 Copilot for consumers — starting with Word. Designer uses the context of your document to propose visuals to choose from; you can make it more personal by uploading your own photos too. And within moments, you can transform a text-heavy document with custom graphics. We’re starting to test Microsoft 365 Copilot with a small group of Microsoft 365 consumer subscribers and look forward to expanding the preview to more people over time. Seventy percent of creators tell us one of the most difficult parts of the creation process is just getting started.[5] With creative tools like Designer, plus Bing Image Creator, Clipchamp and Paint, you can now have an immediate visual draft of almost anything — with a few simple prompts.

Introducing new Surface devices available for pre-order beginning today for people and businesses

There is no better stage to bring to life all of the incredible AI experiences from across Microsoft than our new Surface devices. Surface is at the forefront of device performance and processor technology. We have been investing in silicon advancements to augment this next wave of AI innovation, unlocking experiences like Windows Studio Effects in Surface Pro 9 with 5G and continuing to increase performance to run the latest AI models with powerful devices like the new Surface Laptop Studio 2.

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  • The new Surface Laptop Studio 2 is the most powerful Surface we’ve ever built. Turbocharged with the latest Intel® Core processors and cutting-edge NVIDIA® Studio tools for creators-with up to 2x more graphics performance than MacBook Pro M2 Max, [6] Surface Laptop Studio brings together the versatility to create and the power to perform — a stunning 14.4″ PixelSense Flow touchscreen display and flexible design with three unique postures. And with new customizations brought to the haptic touchpad to improve accessibility – we’re proud to call it the most inclusive touchpad on any laptop today.

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  • The new Surface Laptop Go 3 will turn heads with its balance of style and performance. It’s our lightest and most portable Surface Laptop, with a touchscreen display, and packed with premium features like an incredible typing experience and a Fingerprint Power Button, and it comes in four stylish colors. With Intel® Core i5 performance, all-day battery life, and robust RAM and storage options, it’s the perfect everyday laptop and stage for the latest AI tools from Microsoft.

Surface Go device with detachable keyboard, mouse and pen

 

  • Surface Go 4 for Business is our most portable Surface 2-in-1. This fall, the new Surface Go will be available exclusively for organizations to meet the growing needs of frontline workers and educators. We can’t wait to see how it will help businesses modernize and make their users more productive.
  • Surface Hub 3 is the premier collaboration device built for hybrid work, designed end-to-end by Microsoft. The Microsoft Teams Rooms on Windows experience is familiar and intuitive on a brilliant 50” or 85” screen. The 50” Surface Hub 3 brings entirely new ways to co-create with Portrait, Smart Rotation and Smart AV. AI-enhanced collaboration tools – like Cloud IntelliFrame and Copilot in Whiteboard – shine on Surface Hub 3.

Surface on large docking station

  • 3D printable Adaptive Pen Grips for Surface Pen have been added to our lineup of adaptive accessories enabling more people to engage in digital inking and creation than before. They are available for purchase through Shapeways or as downloadable plans for 3D printing. To hear more about how we’re taking steps to close the disability divide, check out our video.

To pre-order one of our incredible new Surface devices, visit Microsoft.com, Bestbuy.com, and our Surface for Business page and blog to learn more about all of today’s new products.

The new era of AI with Copilot from Microsoft is here – and it’s ready for you

We believe that Microsoft is the place where powerful, useful AI experiences come together – simply, securely and responsibly – into the products you use most. Today, we showed you how we are not only increasing the usefulness of these experiences, but we are expanding them​. From Windows 11 as the destination for the best AI experiences to empower people using it at work, school and home​. To Microsoft 365, the most trusted productivity suite on the planet​. To Bing and Edge, the most innovative search engine and browser available​. All of it coming together on Windows 11 PCs like Surface​. And with Copilot helping you get things done, helping you create and connect to people you care about or the world around you​. We can’t wait to see what you can do with these experiences.

Learn more on the Microsoft 365 blog and the Security blog. And for all the blogs, videos and assets related to today’s announcements, please visit our microsite.

[1] Data represents top 20% of users by volume of searches across M365 services, emails received, and sent and read chats in Teams, respectively.

[2] Microsoft annual Work Trend Index 2023- Work Trend Index | Will AI Fix Work? (microsoft.com)

[3] Data reflects the top 20% Windows devices by app volume per day.

[4] Generative erase in Microsoft Designer is generally available to try today, with generative expand and fill coming soon.

[5] Survey of 941 creators commissioned by Microsoft in June 2022.

[6] Tested by Microsoft in September 2023 using CineBench 2024 GPU benchmark comparing Surface Laptop Studio 2 with RTX 2000 Ada Generation to MacBook Pro14” with M2 Max 19 12 core / 30 core configuration.

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Microsoft expands partnership with Oracle to bring customers’ mission-critical database workloads to Azure

The vast amount of data in today’s enterprises provides a great opportunity to get valuable insights that enhance an organization’s products, goods and services. At the same time, many companies are migrating to the cloud to take advantage of its flexibility, efficiency and scale.

With the recent advances in generative AI, businesses face new urgency to bring cloud services like analytics and machine learning to one of their most valuable technology environments: data. According to Gartner, the database market grew 14.4% this year and is on course to be a more than $100 billion market by the end of 2023. The overwhelming contributor to that growth is cloud database as a service.

For customers moving their critical data environments from within the walls of their business to the cloud, one key consideration is the ability to seamlessly connect data sources to new and massive scale cloud services like Azure OpenAI and Azure Kubernetes Service. That’s why we are expanding our partnership with Oracle, enabling Oracle’s 430,000 customers[i] to apply the unique services of the Microsoft cloud to Oracle’s mission-critical databases. With this new offering, Azure is the only cloud provider other than Oracle Cloud Infrastructure to host Oracle services, including Oracle Exadata Database Service and Oracle Autonomous Database on Oracle Cloud Infrastructure in Azure datacenters.

Our deep partnership with Oracle continues to focus on reducing the common hurdles customers face when migrating workloads to the public cloud. Oracle Database@Azure is our new offering to bring Oracle Database services inside Azure. With the ability for customers to migrate Oracle databases “as is” to OCI and deploy them in Azure alongside their current workloads in the Microsoft Cloud, organizations can create new solutions and further competitive differentiation.

Customers across industries have expressed interest in the solution, including Fidelity, PepsiCo, Vodafone and Voya Financial.

Oracle Database@Azure opens new growth potential for the 97% of Fortune 100 companies who use Oracle databases.[i] From financial services to telecommunications and retail to transportation, businesses across every industry are eager to integrate mission-critical data from line of business apps with cloud services to realize higher efficiency, reduce customer churn and create new business applications. Oracle Database@Azure will improve the customer experience with higher availability, enhancing security and compliance on their transactions, improving logistics and supply chain management, and more.

To make this seamless, our engineering teams worked closely to colocate Oracle database services on OCI, such as Exadata and related OCI hardware, into Microsoft datacenters. The combination of Oracle Exadata hardware with OCI and Azure infrastructure means Oracle Database@Azure customers can migrate existing databases to OCI and deploy in Azure, enhance security by keeping apps and data on a single network, gain optimal performance with the same fully managed Exadata Database Service that runs in OCI, and then innovate with the comprehensive services offered in the Microsoft cloud. The tight integration also ensures that Azure customers can use existing skills to build and operate Oracle databases from within the Azure Portal and APIs.

Customers choose the Microsoft cloud for many reasons, including cutting-edge AI capabilities, multilayered security and ecosystem support with hundreds of products and thousands of partners. The high performance and availability of Oracle Exadata has been a critical component of enterprise operations for more than 15 years, running critical transaction processing, analytics, machine learning and mixed workloads. By bringing together the best of the Microsoft cloud and Oracle technology, Oracle Database@Azure helps enterprises harness the power of data in the cloud.

At Microsoft, we believe customers should have the freedom and flexibility to choose the services, infrastructure and clouds that best serve their unique needs. With our passion for helping customers create new value in the cloud, today’s expanded partnership with Oracle marks a new chapter in meeting organizations’ evolving needs.

Interested customers can learn more about the Oracle Database@Azure here or reach out to their Microsoft account team.

 

[1] Cloud Customer Successes | Oracle

[1] https://www.forbes.com/sites/moorinsights/2022/08/01/new-oracle-database-platforms-and-services-deliver-outstanding-cloud-benefits/?sh=4fcb091e4a5f

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Microsoft and Epic expand AI collaboration to accelerate generative AI’s impact in healthcare, addressing the industry’s most pressing needs

Microsoft and Epic expand AI collaboration to accelerate generative AI’s impact in healthcare, addressing the industry’s most pressing needs

Female medical worker looks at laptop
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Today, the promise of technology to help us solve some of the biggest challenges we face has never been more tangible, and nowhere is generative AI more needed, and possibly more impactful, than in healthcare. Epic and Microsoft have been paving the way to bring generative AI to the forefront of the healthcare industry. Together, we are working to help clinicians better serve their patients and are addressing some of the most urgent needs, from workforce burnout to staffing shortages. Leveraging staffing agencies similar to EU Workers interim romania franta can further enhances this effort, ensuring that healthcare facilities have the necessary personnel to deliver quality care amidst staffing challenges.

We combined Microsoft’s large-scale cloud and AI technologies with Epic’s deep understanding of the healthcare industry and clinical workflows to address many current issues affecting clinicians. Today, we are announcing the expansion of our strategic initiative to bring AI to healthcare at scale, integrating conversational, ambient and generative AI technologies across the Epic electronic health record (EHR) ecosystem. Intended to speed development of solutions for healthcare’s most critical needs, the initiative will expand secure access to AI-powered clinical insights and administrative tools within a wide range of Epic modules to enhance patient care, increase operational efficiency, improve healthcare experiences, and support the financial integrity of health systems globally.

We are working together to rapidly deploy dozens of copilot solutions that securely unlock the potential value that the Microsoft Cloud and our AI technologies enable as health systems strive to overcome the urgent staffing, financial and clinical access challenges they face today. Epic will showcase many of these new capabilities that build on our Azure OpenAI Service and Nuance DAX Express solutions at its annual Users Group Meeting today, including:

  • Enhancing clinician productivity with note summarization: Building on the previously announced AI-assisted Epic In Basket, the new solutions are targeted at increasing clinical efficiency for physicians and nurses, helping them become more productive in their daily clinical workflow. The solutions will help support faster documentation through suggested text and rapid review with in-context summaries.
  • Enhancing clinician productivity with embedded ambient clinical documentation: Leveraging Nuance’s Dragon Ambient eXperience (DAX) technology, which is already deployed with hundreds of Epic customers and currently supporting thousands of physicians, Epic will showcase this DAX Express AI technology embedded into the native Epic Hyperdrive platform and Haiku mobile application, further enhancing a seamless workflow experience for users. In addition, Nuance has been named by Epic as one of the first Partners in Epic’s Partner and Pals third-party vendor program.
  • Driving administrative efficiencies through reduction in manual, labor intensive processes: Revenue cycle management is one of many areas where generative AI can meaningfully improve efficiency. For example, Epic will demonstrate an AI-powered solution that provides medical coding staff with suggestions based on clinical documentation in the EHR to improve accuracy and streamline the entire coding and billing processes.
  • Advancing medicine for better patient outcomes: By using Azure OpenAI Service, Epic is now delivering generative AI exploration for an initial set of users via SlicerDicer to fill gaps in clinical evidence using real-world data and to study rare diseases and more.

Our work to integrate Azure OpenAI Service and Nuance ambient technologies within the Epic ecosystem shows that broader strategic collaborations can rapidly accelerate the availability of actionable AI-driven solutions for healthcare organizations and the patients they serve.

By 2025, the U.S. Department of Health and Human Services predicts that there will be a nationwide shortage of 90,000 physicians. Additionally, 40% to 60% of clinicians report they are experiencing burnout. On top of these challenges, healthcare providers are facing financial pressures while also trying to efficiently and effectively deliver quality care. According to McKinsey & Company, nearly a quarter of U.S. national health expenditure goes toward administrative costs, which could be reduced through technology.

Additionally, the urgent need to improve operational and clinical efficiency was highlighted again in a recent UPMC Center for Connected Medicine/KLAS Research survey of 58 executives at provider and payor organizations. The survey found that health systems are prioritizing investments over the next two years in AI solutions focusing on operational optimization, health/disease management and prediction, diagnostic imaging, population health management, value-based care, patient engagement and clinical research.

Epic and Microsoft’s expanded collaboration will build upon our recently announced integrations, including Azure OpenAI Service into Epic’s EHR to automatically draft message responses, as well as a solution that will bring natural language queries and interactive data analysis to SlicerDicer, Epic’s self-service reporting tool. Microsoft and Nuance also recently collaborated to integrate Nuance® Dragon® Ambient eXperience™ Express (DAX Express™) solution into the Epic platform with a comprehensive approach to incorporating a broader array of AI-powered capabilities for clinical and administrative users.

Epic’s approach to leveraging Microsoft’s technology and infrastructure is unprecedented in time and scope. Together, we are bringing generative AI to healthcare at scale as quickly as possible, responsibly and in partnership with providers, in order to address the ongoing issues affecting healthcare.

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Microsoft solutions boost Fortune 500 frontline productivity with next-generation AI

Microsoft solutions boost Fortune 500 frontline productivity with next-generation AI

Frontline workers represent the face of organizations and make up the lion’s share of the workforce. Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers.i The current macroeconomic climate highlighted by labor and supply chain shortages has put a lot of pressure on these workers to carry more work as organizations drive efficiency across business operations.

The recent Work Trend Index shows that there is an opportunity for digital tools to help ease the burden on these essential workers. Over 60% of frontline workers struggle with having to do repetitive or menial tasks that take time away from more meaningful work and not having enough of the necessary resources to get their work done efficiently.ii In addition, 1 in 2 frontline workers cite being burned out in their jobs, and 45% note they are likely to consider changing employers in the next year.ii Investment in technology that enables frontline workers to thrive is a huge opportunity for business leaders – one that will drive positive outcomes for employees, customers, and the bottom line if solved correctly.

Today, over 60% of the Fortune 500 use Microsoft 365 to empower frontline workers. Microsoft is committed to investing in innovative solutions to help frontline workers thrive. With AI transforming productivity across most segments of the workforce, our survey found that 65% of frontline workers are optimistic that AI will help them in their jobs.ii.

We are excited to introduce new tools and integrations including bringing the power of next-generation AI to the frontline across three key areas:

  • Intelligent operations
  • Effortless communication
  • Trusted experiences

These innovations will improve efficiency, enhance customer experiences, and enable faster decision making.

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Intelligent operations

Whether it’s for an inspection, installation or a maintenance request, frontline service managers want to spend their time helping their team deliver exceptional service operations and not on inefficient tasks like copying and pasting information from one system to another. We seek to infuse the productivity applications frontline managers use everyday with the robust data and intelligence of underlying business applications. This helps streamline the frontline experience and drive efficiency with operations.

  • Copilot in Dynamics 365 Field Service with Outlook and Microsoft Teams integrations brings the power of next-generation AI to service professionals on the frontline. Frontline service managers who receive customer escalations in Outlook or Microsoft Teams can use Copilot in Dynamics 365 to streamline work order creation with relevant details pre-populated from emails or chats, optimize technician scheduling with data-driven recommendations based on factors such as travel time, availability and skillset, as well as generate draft responses to customer messages summarizing next steps without switching apps.
  • Dynamics 365 Field Service app in Microsoft Teams will enable frontline technicians to access key work order functionality in their flow of work. Technicians will now be able to see upcoming work orders at a glance in their home experience in Teams, share full work order details and easily access Dynamics 365 Remote Assist in one click to troubleshoot with remote experts in real time if they need additional support to complete jobs.

Maintaining end-to-end visibility on operations can be time-consuming for frontline managers with fluctuating team schedules and often a large, dispersed team. Soon Microsoft 365 Copilot can ground prompts and retrieve insights for frontline managers, leveraging data from the Shifts app with a new Shifts plugin for Microsoft 365 Copilot, in addition to user and company data it has access to such as Teams chat history, SharePoint, emails and more. This will enable frontline managers to quickly get a list of important items specific to their team and location to speed up time-consuming tasks like covering shifts and onboarding new employees.

Effortless communication

Workplace culture is built upon a connection to the company mission, and it all starts with strong lines of communication. When companies establish an easy way to access consistent communications, frontline workers feel informed and connected. With a single communications platform to reach their entire workforce, corporate communicators don’t have to switch out of their digital workspace to connect to the frontline.

  • Announcements in Viva Connections enables corporate communicators to draft, schedule and target important announcements like urgent communications, role-specific updates and safety policy changes to frontline workers. Communicators can quickly send messages directly from Viva Connections without having to leave Teams. Messages are delivered to the frontline through push notifications on their mobile devices and announcement cards in their Teams home experience.
  • To build a sense of belonging and purpose across your entire workforce, Targeted Campaigns in Viva Engage enables communicators to create campaigns that promote company-wide initiatives targeted to frontline audiences.

Trusted experiences

Many on the frontline work across multiple devices and often hand them over after a shift ends. To enable shift and part-time workers to be productive from the moment they log in, Windows 365 Frontline makes it easy and affordable to extend the power of Cloud PCs to employees on the frontline so they can securely access their personalized Windows experience on any device, no matter where they work.

Securing data across shared devices, while still ensuring a seamless end-user experience can be challenging. A digital identity allows frontline workers to access and move between the technology needed to do their work, whether they are on a shared device or a dedicated one.

  • For organizations using Intune, they can use Microsoft Entra ID (formerly Azure Active Directory) to enable a single sign-in and sign-out experience for Teams, Outlook, Power Apps and more with shared device mode for Android and iOS devices. This allows frontline workers to wipe their device quickly and compliantly for the next shift.
  • And organizations using SOTI or VMware Workspace ONE as their endpoint management solution can now also enroll Android devices in Microsoft Entra ID with shared device mode.

At Microsoft, we believe that technology can be a powerful force to reimagine how work gets done. By investing in innovative solutions for the frontline workforce, we are helping to drive positive change for frontline employees, customers and the bottom line. Frontline innovations across Dynamics 365, Microsoft 365, Windows 365 Frontline, Intune and partner endpoint management solutions push the boundaries of what is possible and work toward a brighter future for all.

 

 

 

 

i1 Gartner, Hype Cycle™ for Digital Workplace Applications, 2022, August 2022

ii1 The Work Trend Index survey was conducted by an independent research firm, Edelman Data x Intelligence, among 31,000 full-time employed or self-employed workers across 31 markets, 6,019 of which are frontline workers, between February 1, 2023, and March 14, 2023. This survey was 20 minutes in length and conducted online, in either the English language or translated into a local language across markets. One thousand full-time workers were surveyed in each market, and global results have been aggregated across all responses to provide an average. Each market is evenly weighted within the global average. Each market was sampled to be representative of the full-time workforce across age, gender, and region; each sample included a mix of work environments (in-person, remote vs. non-remote, office settings vs. non-office settings, etc.), industries, company sizes, tenures, and job levels. Markets surveyed include: Argentina, Australia, Brazil, Canada, China, Colombia, Czech Republic, Finland, France, Germany, Hong Kong, India, Indonesia, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, and Vietnam.

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The future of business is here: How industries are unlocking AI innovation and greater value with the Microsoft Cloud

The future of business is here: How industries are unlocking AI innovation and greater value with the Microsoft Cloud

Digital generated image
Andriy Onufriyenko/Getty Images

Over the past six months, I have witnessed the staggering speed and scale of generative AI technology adoption, and how it has opened doors for organizations to imagine new ways to solve business, societal, and sustainability challenges. For many with modernized data estates fortified with the Microsoft Cloud, advanced AI technology is already unlocking innovation and delivering greater business value. At our annual partner conference Microsoft Inspire, I had the chance to speak with our partner community about the critical role they play in helping customers accelerate their AI transformation. As leaders across industries seek to keep pace with today’s advancements, they turn to Microsoft — and our partner ecosystem — to co-innovate on our trusted platform and make their AI strategy a reality. This is further reinforced by launching the Microsoft AI Cloud Partner Program, designed to support every partner as they deliver customer value across our cloud and AI offerings. Together with our partners, we are dedicated to bringing comprehensive industry expertise, scale and copilot capabilities to organizations seeking to transform every role and business function within their industry. From Canadian Tire delivering more seamless and personalized shopper experiences to AT&T easing employee tasks while reducing IT costs, AI transformation is happening now.

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Judson Althoff, Microsoft executive vice president and chief commercial officer, highlighting the critical role partners play in helping organizations accelerate AI transformation at Microsoft Inspire.

Microsoft’s partners are accelerating their AI transformation to fuel business growth and profitability, while scaling go-to-market strategies. KPMG is developing cloud and generative AI tools to enhance client engagements and employees’ experiences — unlocking the potential for $12 billion in incremental growth. PwC is expanding its AI capabilities with Azure OpenAI Service to help customers save time and costs, while increasing revenue. PwC and EY are also launch partners supporting Microsoft’s AI Customer Commitments aimed at helping our mutual customers implement AI systems responsibly. Fujitsu is expanding its sustainability business with industry solutions that help manufacturers better visualize environmental risks; retailers develop solutions that enable more efficient consumer experiences; and healthcare organizations improve the quality of medical care while prioritizing security of patient data. Snowflake is making it easier for customers to build intelligent solutions and better manage, understand, and govern their data. Splunk is building its cloud solutions on Azure to give customers more flexibility in deploying AI-powered security solutions to keep mission-critical systems secure and reliable. In Korea, LG CNS is developing generative AI services and solutions to help customers quickly adopt new AI-based businesses.

Traders working at computers
EFG Hermes trades faster after revamping its Direct Market Access platform on Microsoft Azure.

Investing in data, cloud and AI to elevate customer and employee experiences across financial services

Moody’s is growing its suite of generative AI capabilities and cloud-based applications to enhance employee productivity and collaboration. In Australia, Westpac is empowering its employees to become citizen developers, already building nearly 1,000 apps in 18 months. With over 195,000 interactions per month, Virgin Money is making it easier for customers to self-serve with a chatbot using Power Virtual Agents. Brazil-based PicPay has integrated Azure OpenAI into its service channels to resolve questions with information from its customer experience team. Without sacrificing data privacy and security, Belgium-based Swift is improving the rate of fraud detection by training models with machine learning. By migrating to Azure, Manulife reduced infrastructure costs by 50%, EFG Hermes is processing trade executions 45% faster, ABN AMRO sped up its monthly reporting process by three times, and MTB Bank is ensuring business continuity for Ukrainians while strengthening customer trust and reliability. With help from partners Crayon and Paramount, arab national bank is spending 90% less time onboarding technology and eliminating cybersecurity gaps with AI-powered security solutions.

Two women in health care setting
Arthur Health reduces patient wait times in a pilot program with Dynamics 365 and Power Platform.

Transforming the future of patient care through secure and data-driven AI, machine learning and automation solutions

Epic is embedding the Nuance DAX Express solution in its Electronic Health Record system, using conversational, ambient and generative AI to automatically and securely create clinical notes from patient visits in seconds, significantly reducing physicians’ administrative workloads. With help from partner Quisitive, Arthur Health is leveraging the communication and automation capabilities of Dynamics 365 and Power Platform to build a clinical integration platform that reduces patient wait times by 80% in a pilot. MDLIVE for Cigna is developing more accurate forecasts of patient demand to cut wait times by 50% with machine learning. By training large language models, Truveta is aggregating data to better understand patient health journeys and help researchers gain insights into medical conditions, drugs and devices. In Italy, San Rafaelle University and Research Hospital is developing an AI-powered platform for data analysis and support in experimental treatments to help treat diseases like diabetes and lung cancer. Using AI solutions on Azure, Mount Sinai Health System is able to identify patient risks like malnutrition, delirium and falls to help reduce hospital stays. Researchers at the U.K.’s Addenbrooke’s Hospital are working with Microsoft to train an AI program to reduce wait times for radiotherapy patients. By introducing a digital skilling initiative, the Portugal Ministry of Health is increasing collaboration across thousands of health workers to deliver better patient care. Premera Blue Cross is improving stability and scaling its infrastructure to reduce costs by up to 60% — saving $700,000 the first day — while maintaining the quality of service to members and providers.

Two workers in hard hats
BHP uses Azure Machine Learning and AI capabilities to help its operations team make predictions.

Scaling and optimizing operations by unlocking cloud and copilot capabilities in mobility and manufacturing

With GitHub Copilot, Mercedes-Benz is revolutionizing the entire software development process for its internal teams. GM is also using it to reimagine the dev tool chain to help new developers onboard quicker by generating code suggestions in a secure environment. Goodyear is finding ways to help employees improve meeting productivity with Microsoft 365 Copilot. Embracing the industrial metaverse, Porsche Cars North America is streamlining vehicle service and improving technician and customer experiences with HoloLens 2 and Dynamics 365 Mixed Reality apps. In Chile, BHP is improving copper recovery with AI and machine learning to support the development of decarbonization technology. Israel-based Strauss Group is improving data visibility to understand customers better with the Microsoft Cloud for Manufacturing. To meet evolving customer needs, Citizen developers at Komatsu Australia are building a Power Virtual Agents chatbot and an AI document processor to reduce thousands of hours spent on purchase orders. Panasonic Connect has rolled out a secure AI assistant to 12,500 employees across Japan to help automate everyday tasks like drafting emails and writing computer code. With help from partner WebSan, Canadian-based Bartek is saving nearly 50% of time for its production schedulers by connecting its business data on Dynamics 365. Siemens is saving time for its IT data analysts by accelerating the development and deployment of AI models from several months to a couple of weeks. German airline Eurowings has reduced its operating costs by over 50% while keeping employee and customer data secure with Azure Virtual Desktop. CarMax has increased customer traffic to its website while driving revenue and saving costs using Azure OpenAI and large language models.

Three people looking at mobile phone
Farmers in India learn about a new generative AI-driven chatbot for government assistance.

Reimagining digital solutions to better serve communities while optimizing costs in the public sector

To assist lawyers with the analysis and forecasting of judicial cases, the Attorney General’s Office in Brazil is implementing an AI assistant to improve decision making and the creation of procedural strategies. Working with Zammo.ai, the City of Kelowna is using cognitive search and conversational AI to become more responsive to citizen inquiries by extending service hours and accelerating housing processes. The Houston Fire Department is triaging 911 calls through its telehealth system based on Teams to save on transportation costs for 90% of nonemergency patients. While enhancing data security, the Statistical Office of Republic of Serbia is speeding up census data analysis from nine months to two hours using a digital solution built on the Microsoft Cloud. To make it easier for villagers to access government services like pensions and scholarships, researchers at the Indian Institute of Technology Madras developed a chatbot to translate information from different sources into local languages. The National Taiwan Normal University is helping students improve their English-language speaking skills through a self-learning platform powered by Azure OpenAI. After facing a ransomware attack that impacted students’ and faculty network access, Howard University turned to partner Cloudforce to ensure continuity for users and double its security score within a year — saving $1 million in annual infrastructure costs.

People working at computers
Partners are making plugins available to customers in the Microsoft 365 Copilot Early Access Program.

Redefining customer experiences and employee productivity through AI-enhanced professional services

To help industrial organizations accelerate efficiency and value realization, CogniteAI is delivering contextualized data and generative AI analytics services to answer operational questions and analyze complex scenarios up to 90% faster. In Brazil, Take Blip is improving customer chat experiences by suggesting responses based on conversation history, making the transition from chatbot to human agents smoother. To help people leaders attract, retain and skill talent, SAP is integrating its SAP SuccessFactors with Microsoft 365 Copilot and Viva Learning to streamline recruiting and employee development. Aprimo and CIPIO are helping clients better engage and connect with their brand communities by empowering marketing teams with AI-generated content that is more creative and personalized. To make it easier to access everyday tools and transform how work gets done, Atlassian, Adobe, ServiceNow, Thomson Reuters, Moveworks and Mural are making their plugins available to customers within the Microsoft 365 Copilot Early Access Program. With Azure AI, Confused.com’s performance team is increasing profitability by improving marketing ROI by 10% and reducing analytics lead time by 50%. In the UAE, Emrill has eliminated paper-based manual work using Dynamics 365 Finance — resulting in a 30% increase in staff productivity. Romania-based Sameday has developed its own intranet platform to give employees a better way to connect with one another and save time by answering HR questions with Microsoft Viva.

Microsoft is built upon a foundation of successfully delivering AI solutions to customers over many years — and today, we are delivering copilot experiences across the Microsoft Cloud so organizations can harness the latest advancements in generative AI responsibly and securely. We are at the beginning of a new era, and one of the most exciting and pivotal years for technology in our lifetimes. I am grateful for the opportunity to help organizations adopt the world’s most advanced cloud technology and AI platform — no matter where they are on their AI journey — and for the trust they place in Microsoft to accelerate their transformation. I look forward to the innovation we will unlock alongside our partners, startups, digital natives and customers to serve their business needs and help shape the future of industry.

The post The future of business is here: How industries are unlocking AI innovation and greater value with the Microsoft Cloud appeared first on The Official Microsoft Blog.

Source: The Official Microsoft Blog






Microsoft and Meta expand their AI partnership with Llama 2 on Azure and Windows

In recent months, the remarkable strides made in AI innovation have ignited a wave of transformative possibilities, captivating our collective imagination with the promise of reshaping industries and the way we work.

Today, at Microsoft Inspire, Meta and Microsoft announced support for the Llama 2 family of large language models (LLMs) on Azure and Windows. Llama 2 is designed to enable developers and organizations to build generative AI-powered tools and experiences. Meta and Microsoft share a commitment to democratizing AI and its benefits and we are excited that Meta is taking an open approach with Llama 2. We offer developers choice in the types of models they build on, supporting open and frontier models and are thrilled to be Meta’s preferred partner as they release their new version of Llama 2 to commercial customers for the first time.

Now Azure customers can fine-tune and deploy the 7B, 13B, and 70B-parameter Llama 2 models easily and more safely on Azure, the platform for the most widely adopted frontier and open models. In addition, Llama will be optimized to run locally on Windows. Windows developers will be able to use Llama by targeting the DirectML execution provider through the ONNX Runtime, allowing a seamless workflow as they bring generative AI experiences to their applications.

Our growing partnership with Meta

Meta and Microsoft have been longtime partners on AI, starting with a collaboration to integrate ONNX Runtime with PyTorch to create a great developer experience for PyTorch on Azure, and Meta’s choice of Azure as a strategic cloud provider. Today’s announcement builds on our partnership to accelerate innovation in the era of AI and further extends Microsoft’s open model ecosystem and position as the world’s supercomputing platform for AI.

Azure’s purpose-built AI supercomputing platform is uniquely designed from the facility, hardware and software to support the world’s leading AI organizations to build, train and deploy some of the most demanding AI workloads. The availability of the Llama 2 models with Azure AI enables developers to take advantage of Azure AI’s powerful tooling for model training, fine-tuning, inference, and particularly the capabilities that support AI safety.

The inclusion of the Llama 2 models in Windows helps propel Windows as the best place for developers to build AI experiences tailored for their customers’ needs and unlock their ability to build using world-class tools like Windows Subsystem for Linux (WSL), Windows terminal, Microsoft Visual Studio and VS Code.

Expanding Azure AI model catalog and Windows availability   

Llama 2 is the latest addition to our growing Azure AI model catalog. The model catalog, currently in public preview, serves as a hub of foundation models and empowers developers and machine learning (ML) professionals to easily discover, evaluate, customize and deploy pre-built large AI models at scale.

The catalog eliminates the need for users to manage all infrastructure dependencies when operationalizing Llama 2. It provides turnkey support for model fine-tuning and evaluation, including powerful optimization techniques such as DeepSpeed and ONNX Runtime, that can significantly enhance the speed of model fine-tuning.

Windows developers will be able to easily build new experiences using Llama 2 that can be accessed via GitHub Repo. With Windows Subsystem for Linux and highly capable GPUs, developers can fine tune LLMs to meet their specific needs right on their Windows PCs.

Building responsibly with Azure

Responsible AI is at the heart of Microsoft’s approach to AI and how we partner. For years we’ve invested heavily in making Azure the place for responsible, cutting-edge AI innovation, whether customers are building their own models or using pre-built and customizable models from Microsoft, Meta, OpenAI and the open-source ecosystem.

At Microsoft, we mitigate potential risks presented by the use of large language models through an iterative, layered approach that includes experimentation and measurement. Azure AI customers can test Llama 2 with their own sample data to see how it performs for their particular use case. Then, customers can use prompt engineering and retrieval augmented generation (RAG) techniques to develop, evaluate and optimize meta-prompts for their app and deliver safer and more reliable experiences for end users.

Services like Azure AI Content Safety add another layer of protection, helping ensure a safer online experience with AI apps. Part of our collaboration with Meta led  to combining Meta’s safety techniques with Azure AI Content Safety so that by default, the deployments of the Llama 2 models in Azure AI come with a layered safety approach.

Today’s expansion of our model catalog with Llama 2 and our partnership with Meta is a big step forward in achieving a responsible, open approach to AI.

Visit the Azure AI model catalog and start using Llama 2 today.

The post Microsoft and Meta expand their AI partnership with Llama 2 on Azure and Windows appeared first on The Official Microsoft Blog.

Source: The Official Microsoft Blog






Microsoft Inspire: Accelerating AI transformation through partnership

Collaboration is a key component of Microsoft’s success. Our partner ecosystem consists of more than 400,000 partners worldwide, and they play a key role in making new technology available to customers, especially in today’s AI-focused world. Microsoft Inspire is a chance to acknowledge the role our partners play in customer success and to share new opportunities and ways to engage with Microsoft products.

To recognize the impressive achievements of our collaborators, we kicked off Microsoft Inspire by celebrating the finalists and winners in the 2023 Microsoft Partner of the Year Awards, which were announced in late June. The awards highlight partner success and innovation in an array of categories, across solution areas, industries, business transformation and social impact.

This year’s Microsoft Inspire continues our push to make AI a transformative tool for our customers and partners. We’re excited to share even more AI-powered solutions and show how Microsoft partners can apply these AI innovations across their organizations in a variety of ways, from expansion of AI skilling to new products and services that drive customer success. Read on for some of the top announcements at this year’s event.

Introducing Bing Chat Enterprise
Since launching the new Bing in February, we’ve heard from many corporate customers who are excited to empower their organizations with powerful new AI tools but are concerned that their companies’ data will not be protected. That’s why today we’re announcing Bing Chat Enterprise, which gives organizations AI-powered chat for work with commercial data protection. What goes in – and comes out – remains protected, giving commercial customers managed access to better answers, greater efficiency and new ways to be creative.

Bing Chat Enterprise will start rolling out today in preview to organizations licensed for Microsoft 365 E5, E3, Business Premium and Business Standard at no additional cost. We will also make Bing Chat Enterprise available as a stand-alone subscription in the future for $5 per user, per month. Learn more and find out how to get started with Bing Chat Enterprise.

Announcing Microsoft 365 Copilot Pricing
Today, we’re also pleased to announce pricing for Microsoft 365 Copilot. It will be available for $30 per user per month for Microsoft 365 E3, E5, Business Standard and Business Premium customers when generally available.

While some generative AI apps focus on a single capability, like real-time transcription or copywriting, Microsoft 365 Copilot puts thousands of skills at your command. By grounding answers in business data like your documents, emails, calendar, chats, meetings and contacts, and combining them with your working context – the meeting you’re in now, the emails you’ve exchanged on a topic, the chats you had last week – Copilot delivers richer, more relevant and more actionable responses to your questions.

And, Microsoft 365 Copilot is integrated into the apps millions of people use every day. Copilot jump-starts your creativity in Word, analyzes data in Excel, designs presentations in PowerPoint, triages your Outlook inbox, summarizes meetings in Teams – whether you attended or not – and so much more.

Empowering sellers and customer service agents with AI
Sellers need to have as many options in their toolboxes as possible. So, we’re adding more functionality to Microsoft Sales Copilot directly within Dynamics 365 Sales, such as AI-generated opportunity summary, contextualized email drafts and meeting preparations. This empowers sellers to improve productivity and close more deals with Customer Relationship Management (CRM) task automation (including Salesforce), actionable real-time insights and AI-assisted content and recommendations to personalize customer interactions at scale. These add to AI capabilities already available in Microsoft Sales Copilot such as Teams calls summaries and email thread summaries. Viva Sales, announced in June 2022, kickstarted our work of transforming seller experiences, and these capabilities are now part of Sales Copilot. Read more about Microsoft Sales Copilot.

At Microsoft Inspire, we’re also highlighting how customers like Virgin Money are empowering their customer service departments with tailored chatbots built with Copilot in Power Virtual Agents. Within minutes, businesses can train a chatbot using natural language to reference internal and external knowledge sources, customer service applications and web data via Bing Search. Virgin Money’s chatbot addresses more than 195,000 customer interactions a month, helping their service agents focus on more complex customer inquiries.

Process Mining in Power Automate
Organizations often have a difficult time identifying blockages in their workflows and how to clear them. To help, Microsoft is announcing the general availability of next-generation AI features within Power Automate Process Mining, providing customers with AI-powered insights to optimize existing processes and drive efficiencies through low-code automation. With Process Mining, users can understand what is happening across their business, use AI that generates insights, app and automation suggestions, and use Power Platform to quickly build the solutions they need. Learn more about Process Mining in Power Automate.

Azure OpenAI expanded availability
We’ve been thrilled to see the enthusiasm and business adoption of Azure OpenAI Service, with more than 4,500 customers using the product. Witnessing customers do amazing things, like building chatbots using organizational data, summarizing text and generating content, is exciting to watch develop.

Now, we’re bringing the service to more organizations around the world. Last week, we expanded access to Azure OpenAI Service, increasing its availability in North America and Western Europe, while making it available for Asia for the first time.

New Azure capabilities and investments
We are also going to announce a substantial investment to increase the scale and availability of Azure Migrate & Modernize, and to launch Azure Innovate, an all-new dedicated investment we are making in response to the heightened demands for analytics and AI. These new offerings have expanded scenario coverage and offer richer incentives and support for everything from fast, frictionless migrations to building new AI-powered apps.

Meta and Microsoft partnership
Meta and Microsoft have announced support for the Llama family of large language models on Azure and Windows. As part of this announcement, Microsoft will be Meta’s preferred partner as they release their new version of Llama 2 to commercial customers for the first time. This announcement means that Azure customers will be able to easily fine-tune and deploy the 7B-parameter, 13B-parameter, and 70B-parameter Llama 2 models easily and safely on Azure, In addition, Llama 2 will be optimized to run locally on Windows – enabling Windows developers to take advantage of Llama 2 by targeting the Direct ML execution provider through the ONNX runtime. More on this announcement can be found here.

Expanded strategic collaboration with Epic
We are excited to highlight an expansion of our strategic collaboration with Epic, a leading healthcare software company, where we are using the power of AI to help clinicians spend less time on administrative functions and more time on providing quality care. Epic has integrated Azure OpenAI Service into its electronic health record (EHR) software to provide multiple solutions, from helping clinicians explore clinical data in a conversational and intuitive way to helping them more efficiently reply to patient messages. And with Nuance DAX Express, we are embedding our AI-powered clinical documentation capabilities directly into Epic workflows to help providers further lessen the administrative workloads that lead to burnout, expand access to care for patients and enhance healthcare outcomes.

Additionally, Epic customers are now utilizing Azure Large Instances to achieve the scale needed to run large Epic EHR databases – up to 50 million database accesses per second. This allows Epic customers to scale beyond the previous limits of shared public cloud infrastructure solutions.

The new Microsoft AI Cloud Partner Program
In another milestone, Microsoft Inspire marks the launch of the Microsoft AI Cloud Partner Program, the next generation of our partner program, which empowers every partner to deliver customer value while leveraging Microsoft AI and the Microsoft Cloud. Through the Microsoft AI Cloud Partner Program, we’re providing partners with a comprehensive portfolio of investments for all partner business models, at every stage of maturity.

The Microsoft AI Cloud Partner Program utilizes the entire partner lifecycle, including onboarding, skilling, go-to-market, incentives and co-selling. Partners get the value and benefits of the previous program plus access to new offerings and benefits specific to AI. And there is no action for a partner to take to move to the new program – we’ve moved all existing partners into the new program effective immediately and partners maintain their existing benefits and designations. Read more about the Microsoft AI Cloud Partner Program.

Additional partner updates
We have several updates with new opportunities for partners to go-to-market and scale their businesses, including:

  • ISV Success updates: Announced in preview at last Microsoft Inspire, ISV Success is the pathway for ISV partners within the AI Cloud Partner Program and is now generally available. ISV Success offers product and cloud benefits, demo and sandbox environments, technical consults to build and publish applications, and once published, sales and marketing benefits to help accelerate deals through Microsoft commercial marketplace. In addition, partners participating in ISV Success will also get access to GitHub Copilot as part of ISV Success benefits at the end of 2023.
  • Multiparty private offers: As part of our continued investments in the Microsoft commercial marketplace, we also announced multiparty private offers, which empower partners to work together to sell customized deals through the Microsoft commercial marketplace.
  • New Solutions Partner designations for more partners: We are introducing new designations as part of the AI Cloud Partner Program to provide opportunities for additional partners to differentiate their technical capabilities and demonstrate customer success. This includes a new training services designation for learning partners, ISV designations for partners building solutions aligned with the Microsoft Cloud and our industry clouds, and a support services designation.

We are excited about today’s announcements and our commitment to accelerating AI transformation, driving customer success, and fueling partner business growth and profitability. This is just a snapshot of the updates being announced at Microsoft Inspire – for a more comprehensive review, please see the additional resources at the end of this post.

And for more information on today’s announcements, be sure to register for Microsoft Inspire and tune into the Day 1 keynotes from Satya Nadella, Judson Althoff and Nicole Dezen, or watch them on demand.

Related links:

Join us at Microsoft Inspire

Microsoft 2023 Partner of the Year Awards winners and finalists

Furthering our AI Ambitions – Announcing Bing Chat Enterprise and Updates to Microsoft 365 Copilot

Find out how to get started with Bing Chat Enterprise

How Microsoft Sales Copilot will empower sellers and customer service agents

Learn more about Power Mining in Power Automate

New Azure capabilities and investments

Find more out about the Microsoft AI Cloud Partner Program

 

The post Microsoft Inspire: Accelerating AI transformation through partnership appeared first on The Official Microsoft Blog.

Source: The Official Microsoft Blog