In my book, delivering a great customer experience is all about listening and responding. You’re never done and dusted – you have to keep your ears wide open and stay tuned as each customers needs keep evolving. For example, some of our OEM customers told us that while they loved the power of our Precision 7920, a 2U rack, dual-socket platform was often more than they needed in terms of performance, scalability and price. Bottom line, they felt that they were paying for functionality they didn’t always need. Size matters for OEM customers Size also matters. Unlike … READ MORE |
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Source: Dell Blog
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