Watch this video and learn how to reset the account password you use on PlayStation Network. This video was updated on March 14, 2019 with new instructions for the account management website.
Find additional information about account security by watching these videos:
Protecting Your Account: https://youtu.be/d6dwZ2dwTvM
2-Step Verification: https://youtu.be/3T72X9jxep8
Use the “Sign In” button here and then select “Trouble Signing In?” to reset your password:
https://www.playstation.com/account
If you don’t know the email address associated with your account, please contact PlayStation Support at: https://support.playstation.com/s/contact-support?language=en_US
Source: Playstation YouTube
—