Safaricom Kenya: Winning the game with help from Nokia Digital Care Services

Safaricom Kenya: Winning the game with help from Nokia Digital Care Services

Safaricom is committed to providing the best possible user experience to its subscribers. Nokia’s Digital Care Services automated the case handling with AI/ML, helping the operator capture network issues before they impact mobile user experience.
Related Link: https://www.nokia.com/networks/mobile-networks/technical-support-services

Source: Nokia YouTube