People always show inexplicable reverence for laboratories. Labs were initially established in universities and national institutions as the driving force of scientific research and development.
Author : Chen Guang-Cheng
Afterward, labs have “stepped into” enterprises, signifying the research strengths of an enterprise. Enterprises with the lab culture are worthy of admiration, and products or technologies developed by scientific researchers in labs day and night are usually respected and favored by the market.
Technology giant Huawei is such a company with the lab culture. Its most mysterious department 2012 Laboratories has set up a great model for business research labs. This department involves a variety of influential labs, such as Shannon Lab, Gauss Lab, Sheard Lab, and Turing Lab. These labs are designed to support Huawei’s internal R&D. However, Huawei also has many labs tailored for partners and users, namely Huawei OpenLab. Just like 2012 Laboratories, Huawei OpenLab has also been widely recognized by the world with a growing influence.
Huawei OpenLab is positioned as a platform to cultivate and verify joint solutions developed by Huawei and its partners, thus improving product advantages as well as customer benefits and satisfaction. Such labs are seldom in the ICT industry, not to mention Huawei’s heavy investment in it. Why does Huawei do this? It is positively related to Huawei’s long-term strategies: Insist on the “Pipe” strategy, play the role as the “soil and energy”, effectively aggregate external resources, and orchestrate an ecosystem with partners to gain an edge. Huawei OpenLab is a right tool to implement these strategies.
OpenLab: Joining Forces with Partners to Better Serve Customers
Huawei adopts the preceding strategies because it believes that no single ICT company is able to establish a comprehensive system in the face of digital transformation. Companies must work together to create symbiotic, inter-growth, and regenerative ecosystems and maximize business success.
Huawei OpenLab is an open platform that addresses industry customers’ business pain points and meets partners’ development requirements. Customers’ business pain points include solution immaturity, time-consuming rollout, low delivery support capability, poor scenario-based experience, and the lack of end-to-end deliverable industry solutions. Partners want to develop competitive solutions, reduce development costs, and improve delivery quality and industry influence.
Huawei OpenLab also provides enablement services to facilitate joint solution innovations across Huawei, partners, and customers. With Huawei OpenLab, partners can readily integrate and verify technical solutions in actual network environments to develop competitive, commercially-ready solutions, rapidly responding to market needs. This open platform aggregates industry resources to develop healthy industry ecosystems and help customers achieve business success.
OpenLab: Building New Ecosystems on Open Innovations
Huawei OpenLab is committed to building robust ecosystems with partners, maximizing mutual advantages, and providing customers with competitive solutions.
Then, what are the major functions of Huawei OpenLab? Firstly, it enables partners to verify and test industry-specific solutions from the perspective of customers, ensuring solution delivery quality. Secondly, it is a marketing platform which can exhibit innovative solutions and products developed by partners to Huawei’s customers.
Huawei OpenLab has pioneered the incubation models (local + remote) of joint solutions with partners. It provides partners with open, innovative, leading ICT capabilities to enable the Lab as a Service, build sustainable ecosystems, and develop scenario-based industry solutions for customers.
Huawei OpenLab consists of four capability centers:
– Joint Innovation Center: Huawei collaborates with partners to develop competitive solutions with leading, professional design capabilities.
– Partner Development Center: Huawei’s ICT professionals help partners develop and test solutions in remote labs.
– Solution Development Center: Customer-centric development, testing, and verification in mirroring environments ensure solution competitiveness and delivery quality.
– Industry Experience Center: Huawei OpenLab provides the customer-centric, scenario-based, real-life, and What-You-See-Is-What-You-Get (WYSIWYG) experience, professional solution explanation capabilities, senior expert resources, global success stories, and industry solution training sessions and practices.
Global Capability Layout: Bringing Partners Closer to Customers
In August 2012, Huawei established its first OpenLab in Suzhou. With a global OpenLab construction plan, Huawei has replicated its experience from Suzhou to four other cities, namely Munich, Mexico, Singapore, and Dubai. These five running OpenLabs enable Huawei to conduct extensive cooperation with global, regional, and local partners in a wide range of industries, such as Smart City, finance, transportation, energy, and manufacturing.
Huawei’s Munich OpenLab works with partners to develop interconnection, the Internet of Things (IoT), cloud computing, and Big Data capabilities, and build safer and smarter cities. To date, Munich OpenLab has attracted more than 25 partners to reside, including T-Systems, SAP, Intel, Alstom, and Hexagon.
The OpenLab in Singapore focuses on Smart Cities, Safe Cities, Smart Grid, Industry Cloud, and IoT, serving Singapore, Australia, New Zealand, and other surrounding countries. The OpenLab’s Partner Development Center has supported key projects for more than 30 customers, including SBS Transit in Singapore.
These OpenLabs have become the centers of joint innovations, development, verification, and experience across Huawei, partners, and customers. Huawei uses its OpenLabs to aggregate global and regional partners, facilitating industry ecosystem buildup and customer services.
In the Smart City domain, Huawei works with partners to build converged, visualized, open, and one-stop solutions, driving digital transformation in cities. Huawei’s Smart City solutions have served 800 million population in more than 200 cities across 80 countries and regions.
In the finance domain, Huawei conducts joint innovations with more than 10 top-class financial institutions and Independent Software Vendors (ISVs) to develop new-generation IT infrastructure depending on cloud computing and Big Data. This IT infrastructure accelerates digital transformation in financial institutions in terms of platform transformation, product innovation, and channel services. Huawei’s financial cloud has migrated from development and testing to production service bearing, helping Industrial and Commercial Bank of China (ICBC) deploy cloud-based infrastructure. Huawei’s solutions have served more than 300 financial institutions worldwide, including six of Global Top 10 banks.
In the digital railway domain, Huawei performs solution innovations, development, interoperability, testing, and verification with more than 30 partners in a wide assortment of domains, such as Communication-Based Train Control (CBTC), Passenger Information System (PIS), Closed Circuit Television (CCTV), Terminal Access Unit (TAU), trunking, and comprehensive surveillance.
In other domains – such as manufacturing, education, Internet, energy, and public safety, Huawei also joins forces with a variety of partners to build joint solutions for digital transformation.
Meanwhile, OpenLab networks aggregate top-class business and technology experts to drive ICT transformation across industries. Huawei’s OpenLabs have covered more than 400 solution partners worldwide, and supported a variety of projects.
With a globalized capability layout, Huawei uses OpenLabs to work with industry partners, develop customer-centric, innovative solutions, and promote the development of industry ecosystems.
Source: Huawei Enterprise Blog